Hail Damage Roof Repair & Insurance Claims

HAIL DOESN’T ALWAYS LOOK LIKE DAMAGE FROM THE GROUND

That’s what makes hail different from wind. A storm can strip years off a roof without leaving a single obvious sign you can see from the driveway. The shingles are still lying flat, nothing is missing, and the roof looks fine. Meanwhile the protective granule layer has been knocked loose and the mat underneath has started to fail.

By the time it shows up as a leak, the claim window on that storm may already have closed. That’s why a free inspection after a hailstorm is worth the hour.

WHAT HAIL DAMAGE ACTUALLY LOOKS LIKE

• Bruising. A soft, dark spot where the impact crushed the mat. You usually have to feel it as much as see it — it gives slightly, like a bruise on fruit.
• Granule loss. Bare black patches where the surface granules were knocked off. The clearest early sign is granules collecting in your gutters and at the bottom of downspouts.
• Cracked or split shingles. Sharp impacts split the shingle outright, which opens a direct path to the decking.
• Dented metal. Check gutters, downspouts, vents, valleys and flashing. Soft metal dents before shingles show damage, so it’s often the first evidence.
• Damaged siding, windows and A/C fins. If hail was hard enough to mark these, it was hard enough to hurt the roof.

WE HANDLE THE INSURANCE SO YOU AVOID THE HASSLE

Hail claims are where homeowners get lost, and it’s the part of this job we’ve been doing longest. We document the damage properly, we file with your carrier, and — this is the part that matters most — we meet your adjuster at your property. An adjuster walking a roof alone sees what they see. When we’re up there with them, everything that was damaged gets counted.

We represent you in that conversation, not your insurance company.

ABOUT THE TWO CHECKS

This surprises almost everyone, so it’s worth explaining up front. On a typical approved claim your insurer doesn’t send one payment. They send two.

The first arrives after the claim is approved and is the value of the work minus depreciation and minus your deductible. The second, the recoverable depreciation, is released after the work is finished and the final invoice is submitted. Nothing has gone wrong if the first check looks smaller than the estimate — that’s how the process is designed to work. We’ll walk you through it.

ABOUT THE TRUCKS THAT SHOW UP AFTER A STORM

After a big hailstorm the Fox Valley fills up with out-of-state crews going door to door. Some are fine. Many collect a deposit, do fast work, and are unreachable when a problem surfaces two winters later.

AAA Roofing has been at the same Sugar Grove address since 1999. We’re licensed, bonded and insured in Illinois (Lic. #104.015004), BBB A+ accredited and rated 4.9 stars across more than 119 Google reviews. Before you sign anything with anyone, ask them how long they’ve been in your county and where their office is.

★★★★★

“I highly would recommend AAA Roofing! They are were great to work with and made the whole process with our insurance company super easy They are a top notch company and always communicated with us every step of the way to getting our new roof.”

Lacy Woulfe · Google Review

★★★★★

“We are so happy we used AAA Roofing to replace our roof. From the beginning Dan was very kind and communicative. I was impressed with the detailed folder layout. This folder included product sample, product info, my proposal, insurance bonded info and pages of references!”

Dawn Evans · Google Review